This privacy policy explains how aeroluxorum Ltd collects, uses, and protects your personal information when you use our website and services.
Last updated: 15th January 2026
aeroluxorum Ltd is the data controller responsible for your personal data. We are registered in Malta with company registration number C69854 and VAT number MT69251437. Our registered address is Triq San Ġorġ 21, Valletta VLT 2484, Malta.
We collect various types of information when you visit our website or use our services. The data we collect includes personal information you provide directly to us, such as when you contact us through our forms, subscribe to our services, or communicate with us via email or phone. This may include your name, email address, phone number, company information, and any messages or enquiries you send to us.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website information. This data collection helps us understand how our website is used and improve our services accordingly.
We use the personal data we collect for several legitimate business purposes. How we use your information depends on how you interact with our services and the legal bases available to us under applicable data protection law.
We use your contact information to respond to your enquiries, provide customer support, and communicate about our services. When you request information about our analytics solutions or schedule a demonstration, we use your details to fulfil these requests and provide relevant information about our offerings.
We also use your data to improve our website and services, analyse usage patterns, and develop new features that better serve our clients. This helps us maintain and enhance the quality of our platform and ensure it meets the evolving needs of beauty industry professionals.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. The specific retention period depends on the type of data and the purpose for which it was collected.
Contact enquiry data is typically retained for three years to maintain a record of our communications and improve our services. Website analytics data is retained for 26 months in accordance with Google Analytics default settings. Marketing consent records are kept until you withdraw consent, plus an additional period to demonstrate compliance with data protection requirements.
Under GDPR and UK data protection law, you have several rights regarding your personal data:
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit and at rest, secure server environments, regular security assessments, and staff training on data protection principles.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions.
If you have any questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:
You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data unlawfully. In Malta, you can contact the Information and Data Protection Commissioner. If you are in another EU country, you can contact your local data protection authority.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.